At Kathi Club, we respect your privacy and are committed to protecting the information you share with us.
Currently, all ordering, transactions, and personal information such as delivery addresses and payment details are managed securely through DoorDash’s platform. We do not directly collect, store, or have access to your sensitive personal or financial information.
Information We May Collect:
If you reach out to us directly (via email, website form, or feedback), we may collect basic contact information like your name, email address, and message for the purpose of responding to your inquiry.
How We Use Your Information:
To respond to your questions, feedback, or concerns.
To improve our services and customer experience.
We DO NOT:
Sell or share your personal information with third parties.
Collect any payment-related data.
Security: We take reasonable measures to protect any information you share with us. However, please note that all orders and transactions are governed by DoorDash’s security and privacy protocols.
Contact Us: For any privacy-related questions or concerns, please reach out to us at food@kathiclub.com.
At Kathi Club, customer satisfaction is at the heart of everything we do.
Since we currently offer our food exclusively through third-party delivery services like DoorDash, all concerns regarding order issues such as incorrect items, missing items, or delivery problems must be directed to DoorDash customer support for resolution. They manage refunds, redeliveries, and adjustments according to their service policies.
However, if you experience any quality issues with your food or have feedback for us, please feel free to reach out directly at food@kathiclub.com. We deeply value your experience and will do everything we can to assist you.
Important Points:
Refunds and cancellations are handled directly by DoorDash based on their platform policies.
Kathi Club is happy to address any concerns related to food quality or service experience via email.
Thank you for choosing Kathi Club and for giving us the opportunity to serve you!
Bringing the bold flavors of Indian street food to your doorstep. Fresh, authentic, and made with love
— one Kathi Roll at a time.
11:00 am - 2:00 pm, 4:30 pm - 9:00 pm
11:00 am - 3:00 pm, 5:00 pm - 10:00 pm